Payment Terms & Conditions
Cancellation, Refund, Transfer, Privacy, and Payments Policy
1. Introduction
At Bloxwell Pty Ltd Trading as Inspired Results Coaching Academy, we are honored to have you join us for transformative training experiences. Our programs, including NLP, Time-Based Techniques, Hypnosis, and Coaching, have been life-altering for our clients and businesses, and we believe they will be for you too.
This policy outlines the legal obligations related to cancellations, refunds, transfers, payment terms, and privacy for your investment in our seminars, training, and events.
2. Cancellation, Refund & Transfer Policy
Cooling-Off Period:
- This transaction includes a 3-day cooling-off period during which you may cancel without incurring charges.
Deposits and Payments:
- After the cooling-off period, all deposits are non-refundable.
- Registration can be transferred to another seminar, training, or event hosted by Inspired Results Coaching Academy. Transfer requests must be submitted at least twenty-eight (28) days before the event and will be subject to a course transfer fee of AUD $500. You can only transfer your course enrolment once and have 12 months to participate in the course.
Refund Requests:
- You have twenty-eight (28) days from the deposit payment to request a refund by email to training@inspiredresults.com.au, provided that you have completed all pre-study requirements and attended a coaching session. Refunds are at the sole discretion of Inspired Results Coaching Academy, excluding non-refundable deposits and any external fees.
Mentoring and Coaching Programs:
- Once first payment is received for any of our mentoring and coaching programs, cancellations are not permitted, and you are obligated to complete the full duration of the program, as per the terms agreed upon at the time of enrollment.
Course Date Changes:
- Requests to change the enrolled course date must be made at least twenty-eight (28) days prior and will incur a fee of AUD $500. Date changes are allowed only once per enrolment and must be completed within a 12-month period.
Cancellation by Inspired Results Coaching Academy:
- Inspired Results Coaching Academy reserves the right to cancel or postpone an event. If this occurs, registration fees will be applied to the rescheduled event within a 12-month time frame.
- Should the event not be rescheduled by Inspired Results Coaching Academy, the course fee paid will be refunded within a thirty (30) day period.
- In the event that Inspired Results Coaching Academy cancels, postpones, or reschedules an event, Inspired Results Coaching Academy is not responsible for airline tickets, accommodation, other tickets or payments, or any similar fee penalties or related or unrelated losses, costs, and/or expenses registrants may incur or have incurred as a result of any trip cancellations or changes.
3. Privacy Policy
Collection of Information:
- We collect personal information that you provide when registering for our services or communicating with us. This includes contact details, credit card information, and email correspondence.
- We also collect website usage information through cookies and web server logs.
Use of Information:
- Personal information is used to administer our services, process payments, and enhance user experience. We may also use your information to inform you of important changes, new services, and special offers.
Data Security:
- We implement physical, electronic, and managerial procedures to safeguard your personal information. Data may be stored and processed in Australia.
Opt-Out and Access:
- You may unsubscribe from communications at any time. You may also request access to your personal information by contacting us.
Children’s Privacy:
- Our services are not intended for use by minors without parental consent.
Policy Updates:
- We may update this policy periodically. Any changes will be communicated via email to users who have provided consent or posted on our website.
4. Consent
By using our services, you agree to the terms outlined in this Cancellation, Refund, Transfer, Privacy, and Payments Policy, in compliance with Australian Consumer Law.
Web Site Use Information:
- Similar to other commercial websites, our website utilizes a standard technology called “cookies” and web server log files to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.
How Do We Use the Information That You Provide to Us?
- Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site’s content, layout, services, and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.
- Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.
- Occasionally, we may also use the information we collect to notify you about important changes to our website, new services, and special offers we think you will find valuable. This may be done through third-party sites, for example, Facebook. You may notify us at any time if you do not wish to receive these offers by emailing us through the contact form.
What Are Cookies?
- A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.
How Do We Use Information We Collect from Cookies?
- As you visit and browse our website, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular. This helps us gather feedback to constantly improve our website and better serve our clients. Cookies do not allow us to gather any personal information about you, and we do not intentionally store any personal information that your browser provided to us in your cookies.
IP Addresses:
- IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the web pages you request) can be sent to you.
Sharing and Selling Information:
- We do not share, sell, lend, or lease any of the information that uniquely identifies a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
How Can You Access and Correct Your Information?
- You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address.
What About Legally Compelled Disclosure of Information?
- We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the public.
What About Other Web Sites Linked to Our Web Site?
- We are not responsible for the practices employed by websites linked to or from our website or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website.
- Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites, which have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
Your Consent:
- By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this Privacy Policy at any time with or without notice.
